November 23, 2020. in Auto Insurance. P.R has poor and slow customer service. I’m very upset and sad and it basically ruined my holiday. Gladly take money out of the bank account for both policies, but yet they can not find our homeowners policy. RI See reviews below to learn more or submit your own review. Plymouth Rock offers robust home insurance coverage, with valuable add-on options including home-sharing for Airbnb hosts, as well as several useful discounts. Then told by one customer representative that another insurance company is taking the money on "their behalf". They took 3 payments from me and are now saying they will not cover me because I have an ABOVE ground outdoor oil tank (like every other house in the area). Plymouth Rock car insurance reviews from customers on the BBB are overall negative and there are very few reviews on Trustpilot. After that, nobody has called me or send a message. He served as an editor at industry magazine Risk & Insurance for six years. We don���t get all this praise by accident. My biggest strike out was getting different total amounts for my insurance renewal, went from 200 monthly to 235, back to 210 when the rep John ** supposedly fixed it. Plymouth Rock has about average customer service reviews from customers. Plymouth Rock Insurance is what we call a ���regional��� auto insurance company. Insurance Articles, Online Insurance MI Plymouth Rock Homeowners Insurance Review. Consumer R逵ting�� 逵nd R筠vi筠w�� Plymouth Rock Assurance ranking i�� b逵��筠d 棘n 217 reviews fr棘m Cl筠逵r��ur逵n��筠 users wh棘 rated th筠 ��棘m��逵n�� 逵t 4.12 棘ut 棘f 5-��t逵r r逵ting. Plymouth Rock Assurance Home Insurance Review. AM Best has given them an A- rating, which means that the company is currently stable and is likely to stay that way in the near future. Copyright © 2020 Consumers Unified LLC. I did it immediately and asked him to process promptly my claim because I am having problems opening the driver’s door because of the accident. Constantly given the run around by their staff. MD ND By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Renters Insurance Content, Top Definitely an amazing place to work At first glance, it appears as though Plymouth Rock is in good standing both with customer service as well as their financial strength. With ongoing concerns of Covid, Plymouth Rock has been very forthcoming with the company financially to ease any concern of layoffs. Its car coverage policies feature competitive rates and customizable plans, and its standard coverage includes door-to-door valet and safety rides. Named after the famous rock the pilgrims landed on in 1620, the company has only been selling car insurance since 1982. AZ Enjoy reading our tips and recommendations. Plymouth Rock Assurance Home Insurance is an insurance carrier based in Boston, MA. LA I got my insurance agent involved and he was also useless, just saying that there was nothing he could do. Methodology . I called the adjuster several times. Then my payment went to 205, and the final; my payment was going to go through on the 8 of April and on the 3rd I got notified I was going Roger charged $335!!! CO Privacy The company’s add-on protection includes pet injury and gap coverage options. Its auto insurance is available in Connecticut, Massachusetts, New Hampshire, New Jersey, New York and Pennsylvania. Geico was very expensive. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. How do I know I can trust these reviews about Plymouth Rock Auto Insurance? It was a hit and run where a car slammed into my rear then fled the scene. The National Association of Insurance Commissioners gave it a complaint index of 0.88, meaning it's received 88% as many complaints as a typical insurer of ��� A 40-year-old male driver with a good record can expect to pay about $525 a year on average for auto insurance. I applied again in September, they said they do not insure those over 2 apartments (mine has 3) yet they took payment 3 times and as of today, almost 60 days have still not refunded it and keep saying they will call me back and don’t! Had their car/home policies for the last 10 months (Feb 2020). Finally, the assailant's insurance carrier was identified, Progressive, and they worked to complete the case and reimburse me for my lost funds. The company was founded in 1982 and offers auto insurance in 5 states in the USA. Plymouth Rock insurance review: car and home. They would never be able to provide any assistance or update (I had to front the deductible and other associated costs with the accident and rental but I believe that is standard practice and no fault of them). CA Representative that another insurance company serving New England states this insurance company is run by incompetent staff or.... And provides automobile insurance through independent insurance agencies in Feb 2020 ) NY! Almost a month and my claim is still not resolved current homeowner customer and very Satisfied with company... Did not respond, I called the the office company and tried to contact the.... ( Feb 2020 on a Sunday ( my fault ) consumer insurance reviews are negative! For customer and very Satisfied with this company because this company about insurance... After the famous Rock the pilgrims landed on in 1620, the company only! Me, following up, and keeping me updated the online quote tool efficient... 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